Our Services

Free 7-day Home Trial and Assessment*

With our fleet of commercial showroom vans we can bring a selection of our electric mobility products to your home so that you can try them where you will actually be using them. After detailed instructions and a comprehensive demonstration of the products we can even leave one with you for up to 7 days – FREE OF CHARGE. This exclusive offer lets you really determine whether the product is right for you and is obligation free – if at the end of the trial you decide the product is not suitable we simply collect it or bring you another alternative to find the right solution. We want you to feel comfortable and confident in your choice. With our expert advice and the trial period we believe you’ll have everything you need to do just that. Please note; this offer is only available on electric mobility aids valued at over $1000.


14-Day Money Back Guarantee*

In the event that you realise your chosen mobility product does not suit your needs, or that the product supplied is not up to your expectations, we will cheerfully refund your money within the first 14 days of delivery – subject to product condition. We select all our products very carefully and we are confident that you will be impressed by their quality and value.


Victoria’s Lowest Prices – Guaranteed*

We believe our prices are so competitive that we offer you a 14-day price guarantee. If you can find a better price on the identical product we supply we will not only refund the difference, we will give you a further 10 percent of the difference for your trouble. This is a genuine offer, however to keep it fair, some conditions apply.



Warranty On All Products*

All our products come with full warranty. This can be anywhere from 6 months to full lifetime depending on the particular product. We choose which brands we stock very carefully. We only select products from well established, reputable companies, to ensure that new or replacement parts are readily available in the future. If you have any problem with your mobility product simply contact us and we will resolve the problem as quickly as possible. As your chosen dealer we will handle any warranty issues on your behalf.



Outstanding After-Sales Service

Our products have an outstanding reputation for reliability and most mobility aids require very little maintenance. For example, electric scooters, under normal use, will require tyre pressure to be maintained, a check of the sealed batteries and an annual lubrication of moving parts. Our trained technicians are on-hand to keep your mobility product in good working order. Our expertise in the maintenance and repair of electric mobility aids has enhanced our reputation and status in the healthcare industry. We offer a responsive in-home servicing option with all prices kept to a minimum – for more details please see our Repairs page.



Why Do We Offer All This To Our Customers?

Quite simply, we strongly believe that our existing customers are the best sales people we have. Our existing customers continue to refer a high percentage of our sales. If you are happy with our products and service, you’re sure to tell others. In recognition of this, we operate a thriving referral rewards program, which offers customers the chance to accrue referral vouchers worth up to $50 for each referred sale!


PLEASE NOTE: No other supplier will offer this level of service for FREE.

Unlike many other discount companies who have popped up in recent years, we feel we have a duty of care when dealing with our customers. This is why we offer comprehensive advice, service and support on all products that we sell. Consider this carefully before you make this important decision.

*Please click here for full terms and conditions.